Privacy Policy

This Privacy Policy explains how Sc7 Casino may collect, use, store and protect personal information when players visit the website, create an account, use casino services or contact support. We aim to handle personal information responsibly, transparently and only for legitimate business, operational, security and legal purposes. By using the website, players acknowledge that information may be handled as described below. This policy should be read together with the website’s Terms and Conditions and any other notices provided during registration or use of the services.

Sc7 Casino holds a gaming licence issued by the Curaçao eGaming (CEG) authority. All financial transactions are protected with advanced encryption technology, and games are certified by regular independent third-party audits.

Information we may collect

The information handled by an online casino will depend on how a player uses the website and the services available. We seek to collect information that is reasonably necessary for operating the account, providing support, maintaining a secure platform, meeting applicable obligations and improving the player experience. Information may be collected directly from a player, generated through website use, or received from service providers involved in verification, payments, security or technical operations.

Account and identity information

This may include a player’s name, date of birth, residential details, country of residence, username, password, contact details and other information supplied during registration or account management. We may also handle information used to confirm that an account belongs to the person using it and that the player meets relevant eligibility requirements.

Verification and security information

To help prevent fraud, money laundering, identity misuse, underage access and other prohibited activity, we may request identity or address verification documents and related information. This can include copies or details from identity documents, proof of address, information about account activity and records of checks carried out by our systems or service providers. Additional information may be requested where activity appears unusual or further checks are reasonably required.

Payment and transaction information

We may handle information about deposits, withdrawals, wagers, gameplay, bonuses where applicable, payment methods, transaction history and account balances. Payment information may be processed by external payment providers. We may receive transaction confirmations and limited payment details needed to reconcile an account, investigate a transaction, prevent fraud and provide customer support. Full payment credentials may be handled directly by the relevant payment provider rather than stored by the casino website.

Device, technical and usage information

When a player visits or uses the website, technical information may be recorded. This may include an IP address, browser type, device type, operating system, language settings, approximate location, login information, pages visited, website interactions, session details and information about errors or performance. We may also use security signals to identify suspicious logins, automated activity, account sharing or attempts to bypass technical controls.

How and why information is used

Personal information may be used for the following purposes. The information used will depend on the nature of the interaction, the services requested and the requirements that apply to the account.

To create, administer and maintain a player account.
To process and record deposits, withdrawals, gameplay and other account transactions.
To verify identity, age, eligibility and account ownership.
To carry out anti-fraud, security, risk and responsible gambling checks.
To communicate about account activity, service messages, verification requests, security matters and support enquiries.
To provide technical assistance, investigate complaints and respond to requests.
To monitor, test, maintain and improve the website, systems and user experience.
To detect, prevent and investigate cheating, collusion, unauthorised access, money laundering and other prohibited or unlawful activity.
To comply with legal, regulatory, court, tax, accounting and record-keeping obligations that apply to the services.
To send marketing or promotional communications where permitted and where the player has provided consent or another valid basis applies.

Where marketing communications are sent, players can choose to stop receiving them. Service and security messages may still be sent where they are necessary to operate an account, process a request or protect the player and the website. Withdrawing marketing consent will not affect processing that is needed for account administration, security, legal compliance or other legitimate purposes.

Sharing information

Information may be shared with carefully selected service providers where this is needed to operate the website or provide requested services. These providers may support payment processing, identity verification, fraud prevention, information technology, hosting, customer support, communications, analytics or security. They should only handle information for relevant business purposes and under appropriate confidentiality and security arrangements.

Information may also be disclosed where necessary to comply with a lawful request, protect the rights and safety of players or others, investigate suspected wrongdoing, enforce applicable terms, recover funds, or respond to an emergency. We do not describe every possible recipient in this policy because service arrangements may change over time, but access is intended to be limited to what is reasonably required for the relevant purpose.

Cookies, storage and security

Cookies and similar technologies

The website may use cookies and similar technologies to support core functions, remember preferences, maintain sessions, improve performance, understand how pages are used and help protect accounts. Some cookies may be placed by service providers that support analytics, security, payments or other website functions. Cookies can contain information that helps recognise a browser or session, but they do not necessarily identify a player by name.

Players can manage, block or delete cookies through their browser settings. Disabling certain cookies may affect login functions, website performance or access to some features. Browser controls may also allow players to receive a notification before cookies are stored. The available controls depend on the browser and device being used.

Keeping information secure

Reasonable technical, organisational and access controls are used to help protect personal information from unauthorised access, alteration, loss, misuse or disclosure. Security measures may include access restrictions, authentication controls, monitoring, encryption where appropriate, secure service providers and staff or contractor procedures. No website, online transmission or storage system can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Storage and retention

Personal information may be stored by us or by service providers working on our behalf, including providers that operate systems or process information in locations outside Australia. Where information is handled across borders, appropriate safeguards should be considered in accordance with applicable requirements. Information is retained only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted.

Some account, transaction, verification, security and communication records must be kept for a period required by law even after an account is closed or a player asks for deletion. When information is no longer required, it may be securely deleted, anonymised or placed beyond ordinary use, subject to technical, legal and operational considerations.

Your privacy rights and choices

Depending on the circumstances and the privacy requirements that apply, players may have rights relating to the personal information held about them. These rights can be affected by identity verification, legal obligations, security requirements, the rights of other people and the need to preserve reliable records.

Access: request information about the personal information held about you and, where appropriate, obtain a copy.
Correction: ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
Deletion: request deletion of personal information where it is no longer needed or where another valid basis for deletion applies.
Withdrawal of marketing consent: ask for consent to marketing communications to be withdrawn at any time.
Information about processing: ask questions about how personal information is collected, used or shared.

To exercise these rights, or to make a privacy enquiry, contact support@sc7casino.top. Please include enough information to help us understand the request and identify the relevant account. We may need to verify the requester’s identity before providing information or making changes. This is a security measure designed to prevent personal information being disclosed to the wrong person.

We will consider requests carefully and respond within a reasonable period, subject to applicable requirements and the complexity of the request. A request may be refused or limited where providing the information would be unlawful, affect another person’s privacy, compromise security or fraud controls, interfere with an investigation, or conflict with a requirement to retain records. Where this occurs, we will aim to explain the reason in general terms.

Players may also unsubscribe from marketing by using an unsubscribe option in a marketing message where one is provided. Unsubscribing from marketing does not stop essential account, transaction, security or service communications.

Updates and questions about this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, security practices or applicable requirements. The updated version will be made available on the website, and the date or other notice shown with it may indicate when changes took effect. Players should review this page occasionally, particularly before continuing to use the services after a material update.

If a player has a question, concern or complaint about privacy, the handling of personal information, a data request or marketing preferences, they can contact support@sc7casino.top. Providing clear details about the issue can help us review and respond more efficiently. This policy is intended to provide general information about privacy practices and does not limit any rights a player may have under applicable Australian privacy requirements.